Who is responsible

Guangzhou Lijuan Network Technology Co., Ltd., trading as Arekvora™, operates arekvora.com. This notice describes personal information handled in connection with our storefront and customer support.

Shopify, service providers, and independent product-app operators may also have responsibilities for their own processing. The full operator and contact details are provided below.

For information we control, you can direct questions and rights requests to our privacy contact.

Information involved in shopping

Depending on your interaction, records can include your name, contact details, billing and delivery addresses, order contents, transaction status, shipment references, returns, refunds, and support correspondence. Account identifiers and preferences may be involved when you use an account.

Technical records can include IP address, browser, device identifiers, cookies, page activity, and checkout events. Payment information is handled through checkout and payment providers; never email us full card details.

Where information comes from

You provide information when ordering, contacting support, managing an account, or submitting a review. The website and supporting services generate technical and transaction records during those interactions.

We may receive relevant order, payment, delivery, security, and campaign records from Shopify and providers involved in operating the store. The particular data depends on the services used and the choices or permissions applicable to the interaction.

How we use it

We use relevant information to administer orders, arrange delivery, process returns, communicate about transactions, answer questions, manage accounts, investigate problems, and protect against fraud.

Information may also support store improvement, permitted marketing, accounting, legal compliance, and handling disputes. Where a legal basis is required, processing must rest on an applicable basis such as performing a contract, a legal obligation, consent, or a legitimate interest subject to required safeguards.

Cookies and device technologies

Cookies, pixels, and similar technologies can enable carts, checkout, account access, preference storage, security, analytics, and advertising. Some functions are necessary for the service requested; optional processing can be subject to consent or opt-out requirements.

Use available store privacy controls and browser settings to manage choices. Blocking necessary storage may affect shopping functions. Choices may need to be repeated on another browser or after clearing storage. Mandatory consent and preference-signal requirements continue to apply.

Recipients and disclosure

Relevant information may be disclosed to commerce and hosting providers, payment services, carriers, fulfillment facilities, support services, communications providers, security services, and analytics or advertising partners where used and permitted.

Disclosures may also be necessary to advisers, authorities, or parties to a business transaction, subject to applicable protections. A provider processing information independently may explain that processing in its own notice.

Advertising, sale, and sharing

The store's Shopify services can support marketing and advertising based on shopping activity. Certain advertising disclosures may count as a sale, sharing, or targeted advertising under an applicable U.S. state law, even without a cash sale of information.

Where those rights apply, you may request an opt-out through available privacy controls or by emailing service@arekvora.com with “Privacy Request.” Applicable recognized preference signals, including Global Privacy Control where required, must be respected. This notice does not claim that every advertising provider is installed or that every optional technology is active.

Shopify's role

Shopify hosts the commerce services used by the store and processes information for their operation, security, and improvement. Certain enhanced Shopify features can use interactions across stores or Shopify services, with Shopify responsible for its independent processing.

Shopify describes these activities in its Consumer Privacy Policy at www.shopify.com/legal/privacy/app-users. Its privacy request portal is privacy.shopify.com. These addresses are provided as plain text. Contact us for requests concerning information under our control.

Connected products and companion apps

A connected camping lantern, outdoor light, tracker, or other connected outdoor product may use a separate app or cloud service. Buying equipment does not by itself establish that every location record, image, recording, or app interaction is collected by this storefront.

Check the privacy notice, permissions, account settings, and storage choices for the particular app before using it. Share only necessary, redacted diagnostic material with our support team. Obtain appropriate permission before recording or providing another person's information.

How long records are kept

Retention depends on the purpose and the record. Orders and financial records may need to remain available for accounting, tax, warranty, dispute, and legal obligations; support and security records have their own relevant needs.

We retain personal information as reasonably necessary for the applicable purpose and lawful requirements. A deletion request may be subject to retention exceptions. We do not promise one universal retention period for every category.

Rights and available choices

Depending on your residence and the applicable law, you may have rights to know or access information, correct inaccuracies, request deletion, receive a portable copy, or opt out of qualifying advertising, sale, sharing, or profiling.

Other rights may include withdrawing consent, objecting to or restricting processing, limiting certain sensitive-information uses, or appealing a decision. Rights have legal conditions and exceptions. Exercising a right must not result in unlawful discrimination.

Submitting a request or appeal

Email service@arekvora.com with “Privacy Request” in the subject. Identify the right you want to exercise and enough information to locate the relevant account or transaction. We may request proportionate verification where necessary.

An authorized agent may submit a request where law permits; evidence of authority may be needed. We will handle requests within applicable legal deadlines. To seek an available appeal, reply with the original request and reasons for review. You may also contact the relevant regulator where that right applies.

Marketing preferences

You can stop promotional emails using the unsubscribe facility in a message or by contacting support. Where marketing requires consent, the applicable consent and withdrawal requirements apply.

A marketing opt-out does not stop essential messages about an existing order, payment, delivery, return, security concern, or support request. Those messages allow us to provide or protect the service you requested.

Security and sensitive information

Reasonable organizational and technical safeguards support protection of personal information. No transmission or storage method can be guaranteed completely secure.

Keep credentials private and avoid sending unnecessary identity documents, full card details, or private recordings. Report suspected account misuse promptly. Before returning a connected outdoor product, back up and remove personal data where safe; tell support if a fault prevents that preparation.

Children

This storefront is not directed at children. We do not seek to collect children's personal information unlawfully or knowingly engage in prohibited sale or sharing of their information.

A parent or guardian who believes a child has provided information inappropriately can contact us to request review and appropriate action. Provide enough context to identify the concern without sending unnecessary additional information about the child.

Processing across borders

The store operator is located in China. Shopify and other providers may process information in other countries, including locations outside your country of residence. Privacy rules can differ among those locations.

Where an international transfer requires safeguards, the relevant legal requirements apply. For applicable EEA or UK transfers, recognized contractual protections or another lawful transfer mechanism must be used where required.

Independent services and public submissions

A third-party payment service, app, platform, or website may have its own terms and privacy practices. Review that provider's notice before submitting information or enabling an optional feature.

Material posted publicly, such as a product review, may be visible to others. Avoid including private contact details, recordings, images, or information about another person without the necessary permission.

Updates and questions

We may revise this notice as store features, processing, providers, or legal requirements change. The update date identifies the published version. Additional notice or consent will be provided where required.

For questions about this policy, advertising services used for your interaction, or a privacy request, contact the support details below. This policy describes information practices; it does not replace the privacy choices required for an enabled service.